£50 Websites is a trading style of Tollgates Consulting Ltd, and we are committed to protecting your privacy and personal data. This policy explains how we collect, use, and safeguard your information when you use our website or services.

Tollgates Consulting Ltd is registered in England & Wales: 15266436, with our registered office at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF.

1. What Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: This includes your name, email address, phone number, billing address, and company name when you enquire about or sign up for our services.
• Website Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type and version, operating system, referral source, pages viewed, and the time and date of your visit. This is typically gathered via analytics tools.
• Correspondence Information: If you contact us, we may keep a record of that correspondence.

2. How We Collect Your Information

We collect data in a few ways:

• Directly from You: When you fill out forms on our website (like contact or sign-up forms), communicate with us via email or phone, or sign up for our services.
• Automatically: As you interact with our website, certain data is collected automatically through cookies and similar technologies (please see our Cookie Policy for more details).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To deliver the web design, hosting, and maintenance services you've subscribed to, and to manage your account.
• To Communicate with You: To respond to your enquiries, provide customer support, send service updates, and inform you about changes to our terms or policies.
• For Billing and Administration: To process payments, issue invoices, and manage our business operations.
• To Improve Our Services: To understand how our website is used and to make improvements to our services and website experience.
• For Marketing: With your consent, or where we have a legitimate interest, we may send you information about other services we offer that are similar to those you have already enquired about or purchased. You can opt out at any time.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfil our contractual obligations to you when you sign up for our services.
• Legitimate Interests: Where it is necessary for our legitimate business interests (e.g., improving our services, preventing fraud), provided your rights and interests do not override these interests.
• Consent: Where you have given us clear consent to process your personal data for a specific purpose (e.g., for marketing communications).

5. Sharing Your Information

We may share your information with trusted third parties only when necessary to provide our services, offer you more products and services, or operate our business:

• Service Providers: We may use third-party companies to perform services on our behalf, such as web hosting, payment processing, and analytics. These providers are obligated to protect your data and only use it for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under UK data protection law (GDPR), you have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to enhance your experience. For more detailed information on how we use cookies, please refer to our dedicated Cookie Policy.

9. Security of Your Data

We take reasonable steps to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is ever 100% secure, so we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Last updated: 4th June 2025

11. How to Contact Us

If you have any questions about this Privacy Policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.